Cozy Earth's Warranty
Our bedding and bath products include a 10 year warranty against pilling, abnormal rips and tears, and workmanship defects. For our apparel, we offer a lifetime warranty against manufacturing defects in materials and craftsmanship. This warranty does not include normal wear and tear or discoloration. Proper care of our apparel will ensure its longevity.
*We Made Too Much items, Discontinued items, and reshipped orders are excluded from warranty claims.
We've Got You Covered
Coverage Includes
Your coverage will include pilling and abnormal rips and tears.
*Does not cover normal wear and tear or discoloration.
No Shipping Necessary
No need to ship back most products. However, select items will need to be returned, with a free return label provided.
Easily Submit Claim
Just submit a photo of your warranty issue and write a brief description with the link above.
Frequently Asked Questions
Our bedding, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects. Additionally, you can rest assured any defects are covered and replaced immediately.
For more, see our Frequently Asked Questions
CONTACT USDo your sheets pill? Do your comforters/pillows lump?
Nope. Our bedding, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects. Our comforter and pillow fill will also never divide or shift, unlike down feathers. Additionally, you can rest assured any defects are covered and replaced immediately. We stand by our products’ premium quality and longevity.
How do I wash my Cozy Earth products?
All of our bedding is stain-resistant and easy to wash and care for. Washing instructions can be found here.
Does your loungewear pill?
Nope. Our loungewear, towels, and clothing are all warrantied against pilling, abnormal rips and tears, and workmanship defects.
How can I speak to someone?
We would love to hear from you! Live chat with us on our website or send us an email at [email protected]